The program focuses on measuring and improving visitor experience through various resources and tools, including field researchers with electronic surveys, interactive visitor satisfaction devices, and QR codes. Data is collected and analyzed continuously to highlight strengths and identify areas for improvement, with periodic reports provided to investors and relevant stakeholders. The program also includes awareness workshops to explain measurement mechanisms and share best practices, thereby enhancing service quality and contributing to sustainable visitor satisfaction.

Raising awareness among investors about measuring visitor satisfaction and experience and sharing with them detailed reports that highlight points for improving the quality of the entertainment offerings.

A virtual workshop conducted remotely, designed to clarify the program for improving and measuring visitor experience for investors. The workshop will present tools for measuring visitor satisfaction, methods of collecting feedback, and best practices in enhancing service quality, thereby improving visitor experiences and supporting investors in making more effective decisions

Target Audience: 

Licensed investors (entertainment events, amusement parks, entertainment centers)

Workshops: